Some plumbers think they only make money when their customers are writing them a check. Not us. We realize that giving value to our customers will insure our longevity and profitability, and one ingredient of that value is our experience. Just ask our parts counter employees. Everyday customers come to our retail store at 2150 S. Abilene St. in Aurora (just off of I-225 and Iliff Ave.) or call the parts counter to ask a question about a repair they're trying to make themselves. Our parts counter was built for the do-it-yourselfer. Granted, there are some problems that can't be handled over the phone, but our counter is staffed with experienced, technical people…. Not high school kids. Feel free to pick their brains – they'll tell you if an on-site visit is wise. But hey, if they can save you a service call and the money that goes with it, we're pretty sure you'll remember us when you do need that service call. Below are some helpful homeowner tips for your perusal. We're just building this section of our website, so come back from time to time and read any additions we've made from your last visit. Feel free to call the parts counter if one of the tips sparks a question – we're here to help!
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